Our cat tree only take up a little space, the size of this cat tree is great for small space or people who don’t want to clean up a corner for installing a traditional large cat tree. Your cat will have a fun time exploring their new toy. They can scratch, sleep on this cat tree, claw up and down to enjoy their window seats happily if you install next to window. It is also good enough to exercise and muscle your cat.
- Steady and solid, well made by high quality material.
- Cats favorite toys
- Cats took a shine to this immediately
- Assembly was not difficult.
- Cats began laying and scratching the various parts as soon as owner removed them from the box
- and continued to play as owner assembled the product.
- The condo and the tube are definitely intended for kittens.
- Cats squeeze into the condo and the tube.
- Cats can lay on the hammock on the upper level.
- Overall, the construction is good and seems sturdy enough.
- The most difficult part about assembly was attaching the the ladder as there is little space
- and gravity is working against you.
- You will find so much fun playing it with your cats.
We proudly offer Domestic Flat Rate Shipping of $4.95 and FREE shipping on orders over $50 and ship between 5 to 8 business days ! Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible!
Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 5 business days. Please consider any holidays that might impact delivery times.
We celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
FOR PRE-ORDERED OR BACK-ORDERED ITEMS:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question via contact form.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
As in the picture. Package arrived in good condition, very simple to assemble, but does not seem super solid. Very high ceiling, so the bar is necessary to stall, but it still moves when the cat goes up or down with momentum. I recommend for the price!
Pet Tree Adjustable Scratching Climbing Tree
Seller delayed shipment for 6 days. Contacted the seller, I was assured that soon will be sent. Delivery by fast DHL company. It came to Spain in three days from Germany. The quality of the goods is very good. Packed well. Includes a key for collection and instruction. Seller recommend!
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